Refund Policy

Thank you for purchasing our IQ test services at IQ Test Central™. We strive to provide high-quality services and customer satisfaction. However, if you are not entirely satisfied with your purchase, we are here to help.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

  • You must request a refund within 30 days of your purchase.
  • The reason for the refund request must be valid and related to the service provided.

2. Non-Refundable Services

Certain services are non-refundable:

  • IQ test results and analysis once they have been viewed or downloaded.
  • Any certificates or detailed reports that have been issued and sent to you.

3. How to Request a Refund

To request a refund, please contact us at support@iqtestcentral.com with the following information:

  • Your name and email address.
  • Order number and date of purchase.
  • Reason for the refund request.

We will review your request and notify you of the approval or rejection of your refund within 7 business days.

4. Refund Process

If your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

5. Contact Us

If you have any questions about our refund policy, please contact us at support@iqtestcentral.com.

Effective Date: 13th June 2024

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