- IQ Test Central™
- Refund Policy
Refund Policy
Thank you for purchasing our IQ test services at IQ Test Central™. We strive to provide high-quality services and customer satisfaction. However, if you are not entirely satisfied with your purchase, we are here to help.
1. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- You must request a refund within 30 days of your purchase.
- The reason for the refund request must be valid and related to the service provided.
2. Non-Refundable Services
Certain services are non-refundable:
- IQ test results and analysis once they have been viewed or downloaded.
- Any certificates or detailed reports that have been issued and sent to you.
3. How to Request a Refund
To request a refund, please contact us at support@iqtestcentral.com with the following information:
- Your name and email address.
- Order number and date of purchase.
- Reason for the refund request.
We will review your request and notify you of the approval or rejection of your refund within 7 business days.
4. Refund Process
If your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Contact Us
If you have any questions about our refund policy, please contact us at support@iqtestcentral.com.